1. Acceptance of Terms

2. Services Provided

SuperAides offers a platform connecting individuals seeking companion care with independent contractors (“SuperAides”). SuperAides acts solely as an intermediary and does not provide direct services. SuperAides is not responsible for the actions or omissions of any SuperAide.

3. User Eligibility

To use the Service, you must be at least 18 years of age or the age of legal majority in your jurisdiction. By accessing the Service, you represent and warrant that you meet these requirements.

4. Account Registration and Security

We collect the following categories of personal information:

• Account Creation: Users must create an account to access certain features. You agree to provide accurate and complete information during registration.
• Security Responsibility: You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities under your account.
• Account Termination: SuperAides reserves the right to suspend or terminate accounts at its sole discretion.

5. User Conduct and Obligations

• Prohibited Conduct: You agree not to:
  1. Post or share offensive, misleading, or illegal content.
  2. Use the Service to harass, abuse, or harm another person.
  3. Interfere with the proper functioning of the Service.

• Content Ownership: All content uploaded by users remains their property, but by uploading, users grant SuperAides a worldwide, royalty-free license to use, display, and distribute the content.

6. Payment Terms

• Fees and Charges: Users agree to pay all fees and charges associated with the use of the Service. Fees are non-refundable and are at the discretion of the company.
• Third-Party Payment Processors: SuperAides utilizes third-party payment gateways. Users agree to be bound by the terms and conditions of these payment providers.
• Disputes and Refunds: Any disputes related to payments should be directed to info@superaides.com

7. Intellectual Property Rights

• Ownership: SuperAides owns all rights, title, and interest in and to the Service, including all intellectual property rights.
• License to Use: Users are granted a limited, non-transferable, revocable license to access the Service solely for personal, non-commercial use.
• Restrictions: Users may not:
  1. Reproduce, modify, or distribute any part of the Service.
  2. Reverse engineer or attempt to extract the source code.
  3. Use the Service for any unauthorized or illegal purpose.

8. Privacy Policy

SuperAides’ use of personal data is governed by the Privacy Policy. By using the Service, you consent to the collection, storage, and processing of your personal information as outlined in the Privacy Policy.

9. Disclaimers and Limitation of Liability

• No Warranty: The Service is provided “as is” and “as available” without any warranties, express or implied.
• Limitation of Liability: SuperAides is not liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use the Service
• Third-Party Services: SuperAides may include links to third-party services but are not responsible for their content or actions.

10. Indemnification

You agree to indemnify and hold SuperAides harmless from any claims, liabilities, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

11. Dispute Resolution and Governing Law

• No Warranty: The Service is provided “as is” and “as available” without any warranties, express or implied.
• Governing Law: These Terms are governed by the laws of the United States, without regard to its conflict of law principles.

12. Termination

SuperAides reserves the right to terminate or suspend your access to the Service at any time, without notice or liability, for any reason, including violation of these Terms.

13. Changes to Terms of Use

SuperAides may revise these Terms from time to time. Continued use of the Service constitutes acceptance of the modified terms.

15. Third-Party Links and Services

SuperAides may contain links to third-party websites, apps, or services. These links are provided for convenience only, and SuperAides does not endorse or control the content, privacy policies, or practices of these third parties.

• No Responsibility: SuperAides is not responsible for the content, accuracy, or security of third-party websites.
• User Caution: Users are encouraged to review the privacy policies and terms of use of any third-party services they visit.
• Third-Party Interactions: Any interactions or transactions with third-party providers are solely between the user and the third party.

16. Social Media and User-Generated Content

SuperAides allows users to engage with social media features and share user-generated content, including reviews, testimonials, and social interactions.

• Public Responsibility: Content shared publicly on SuperAides’ platforms is visible to other users. Users are responsible for the information they post.
• Content Ownership and License: Users retain ownership of their content but grant SuperAides a non-exclusive, worldwide, royalty-free license to use, distribute, and display the content.
• Prohibited Content: Users are prohibited from posting illegal, defamatory, offensive, or misleading content.
• Content Moderation: SuperAides reserves the right to review, moderate, or remove user-generated content at its sole discretion.

17. Mobile Application License

If accessing SuperAides through a mobile application, users are granted a limited, non-transferable, non-exclusive license to use the app on their personal devices.

• Restrictions on Use: Users must not:
  1. Decompile, reverse engineer, or modify the application.
  2. Use the app for unauthorized or illegal purposes.
  3. Distribute or make the app available to multiple devices or users.
• Termination of License: SuperAides may terminate the license if users violate these Terms.

18. Modifications to the Service

SuperAides reserves the right to modify, suspend, or discontinue any part of the Service at any time without prior notice.

• Temporary or Permanent Changes: Changes may include the addition or removal of features, content, or services.
• User Acknowledgment: Users acknowledge that SuperAides is not liable for any modification, suspension, or discontinuance of the Service.

19. Copyright Complaints and DMCA Compliance

SuperAides respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

• Reporting Infringement: If you believe that content on SuperAides infringes your copyright, please contact us at dmca@superaides.com.
• Required Information: A valid DMCA notice must include
  1. Identification of the copyrighted work claimed to be infringed.
  2. Identification of the infringing material and its location on SuperAides.
  3. Contact information for the complaining party.
  4. A statement of good faith belief and authorization to act on behalf of the copyright owner.
• Counter-Notification: If your content was removed due to a DMCA notice, you may submit a counter-notification to restore the content.

20. Payment Terms and Fees

• Fee Structure: SuperAides charges fees for services provided through the platform. Fees are displayed at the time of booking and are non-refundable unless otherwise stated.
• Third-Party Payment Processors: Payments are processed through secure third-party payment gateways.
• Payment Responsibility: Users are responsible for maintaining accurate payment information.
• Payment Disputes:Any disputes regarding payments should be directed to

21. Promotions and Offers

SuperAides may offer promotions, discounts, and special offers to users.

• Promotional Terms: Each promotion is subject to specific terms and conditions.
• Expiration and Limitations: Promotions are time-sensitive and may expire without prior notice.
• Payment Responsibility: Users are responsible for maintaining accurate payment information.
• Non-Transferable: Promotional offers are non-transferable and cannot be redeemed for cash.

22. Termination and Suspension of Access

SuperAides reserves the right to suspend or terminate user access to the Service without notice for any reason, including:

• Violation of Terms: Breach of these Terms of Use or any policy of SuperAides.
• Unlawful Conduct: Engagement in illegal, fraudulent, or unauthorized activities.
• User Request: Users may request account deactivation or deletion by contacting info@superaides.com
• Effect of Termination: Upon termination, user access to the Service and all associated content will be revoked.

23. Disclaimer of Warranties

• No Warranty: The Service is provided “as is” and “as available,” without any warranties, express or implied.
• No Guarantee of Accuracy: SuperAides does not guarantee the accuracy, reliability, or completeness of any content on the Service.
• User Responsibility: Users agree to use the Service at their own risk.

24. Limitation of Liability

• No Liability for Damages: SuperAides is not liable for any direct, indirect, incidental, consequential, or punitive damages resulting from the use or inability to use the Service.
• No Responsibility for Third-Party Actions: SuperAides is not responsible for any actions, errors, or omissions of third-party service providers, including SuperAides or payment processors.
• Maximum Liability: In no event shall SuperAides’ total liability exceed the amount paid by the user for services during the three months preceding the claim.

25. Indemnification

You agree to indemnify, defend, and hold harmless SuperAides and its affiliates, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from:

• Your Use of the Service: Including interactions with SuperAides and third-party service providers.
• Violation of Terms: Breach of these Terms of Use or applicable laws.
• User Content: Any user-generated content that violates intellectual property rights or defames another party.

26. Governing Law and Jurisdiction

• Applicable Law: These Terms are governed by the laws of the United States, without regard to its conflict of law principles.
• Dispute Resolution: All disputes arising from or related to these Terms shall be resolved through binding arbitration, as per the rules of the American Arbitration Association (AAA).
• Jurisdiction and Venue: Any legal action shall be brought exclusively in the state or federal courts located in [State], United States.

28. Entire Agreement and Severability

• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between users and SuperAides.
• Severability: If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

29. No Waiver

SuperAides’ failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.